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Delivery Options

Delivery Options/ Estimated time of arrival of orders

All orders are sent within 1-10 work days from the confirmed payment.

Greece: Deliveries within Greece are not charged shipping expenses, irrespective of the value of your order. The courier service we work with is GENIKI TAXIDROMIKI. On the rare occasion that the area is not on GENIKI TAXIDROMIKI’s delivery route www.kotinos.com.gr will send your order free of charge in another way.

For distances above 20km from cities that have courier services and remote islands, there may be a delay in delivery.

Your address must coincide with the given address at the time that the order is sent from us.

All orders must be signed by the receiver at the time they are delivered.

If you are not at home at the time of delivery the courier service will leave you a note so that you can contact them to arrange a new time.

All orders within Greece are delivered from 9am to 6pm [irrespective of the area]

Delivery will take place 1-2 work days after the date the products are sent.

Cyprus: Deliveries in Cyprus are done by GENIKI TAXIDROMIKI, EMS, FEDEX or the GREEK POSTOFFICE [EL.TA]

The cost of GENIKI TAXIDROMIKI is 19 euro per delivery or 25 euro as cash on delivery payment [the maximum amount of cash on delivery payment is 2000 euro]

The cost of EMS is 18 euro per delivery.

The cost of FEDEX is 32 euro per delivery insured for a maximum amount of 1000 euro.

Delivery takes place 1-2 work days after the date the products are sent by all courier services and 5-7 work days by EL.TA.

For distances above 20 km from cities that have courier services there may be an additional delay in delivery.

Europe: Deliveries in Europe are done by FEDEX, EMS and the GREEK POSTOFFICE [EL.TA.]

The cost of FEDEX is 33 euro per delivery.

The cost of EMS is 35 euro per delivery.

The cost of the GREEK POSTOFFICE [EL.TA.] is 6 euro for registered delivery.

Delivery takes place 3-4 work days after the date the products are sent by all courier services and 7-10 work days by EL.TA.

For distances above 20 km from cities that have courier services there may be an additional delay in delivery.

The United States of America and worldwide deliveries: Deliveries are done by FEDEX, EMS and the GREEK POSTOFFICE [EL.TA.]

The cost of FEDEX is 45 euro per delivery insured up to 1000 euro.

The cost of EMS is 30 euro per delivery.

The cost of the GREEK POSTOFFICE [EL.TA] is 6 euro for registered delivery.

Delivery takes place 3-4 work days after the date the products are sent by all courier services and 7-10 work days by EL.TA.

Our customers have the ability to track their orders through a tracking code which will be sent in the e-mail/ order confirmation.

In the case that the purchase is done by credit card, for security reasons, delivery of the order takes place in person/ on presentation of identification, passport and the credit card. Alternatively someone else can accept the order, appointed by the buyer, having written proof and proof of identity or passport.

If a mistake is made by the customer and as a result there is a mistake in the delivery cost www.kotinos.com.gr is not responsible.